We are pleased to offer assistance to all users of our software whether you are running it on a trial or permanent basis. Before contacting us you are requested to research the Frequently Asked Questions and the Knowledge Base (accessible within the Administration Client).
Send email to support@tpin.com or complete our online enquiry form. We will aim to answer your inquiry within 24 hours.
Free telephone support is available for all pre-sales inquires and customers holding a Maintenance Contract. A Maintenance Contract provides:
- priority support within the framework of a Service Level Agreement
- upgrade protection. No charge is made for upgrades made during the term of the Maintenance Contract
- discounts on Installable Services
Please contact your distributor for more information about your Maintenance Contract
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