Security Policy

At Terrapin we understand your concern over the security of your credit card details, which is why prevention of credit card fraud is our number one priority.

We promise you that we will take every possible step to protect the information that you give us, however, you give us that information. Whether you order online, by telephone or by postal mail we will keep your credit card details secure.

We undertake to our best endeavours to prevent fraudulently obtained credit card information from being used on our site.

• your data is encrypted as it leaves your PC using the latest SSL technology. It stays encrypted until it reaches us
  
  
• we only keep credit card data on our systems for as long as it takes to account for your transaction. It is then removed permanently
  
  
• we manually review all transactions for possible inconsistencies. We do not accept an order if there is any concern
  
  
• all registration documents are send to a valid and permanent email address. We know who is shopping with us